Get the Guaranteed Best Price! Found a Better Deal? We'll Beat It! Click Banner for Details
Get the Guaranteed Best Price! Found a Better Deal? We'll Beat It! Click Banner for Details
Skip to content

EcoFlow Product Policies

EcoFlow Product Policies: Power Up Your Peace of Mind

EcoFlow Products SHIP FREE!

Rest assured, your EcoFlow adventure is backed by comprehensive warranties, hassle-free returns, and convenient cancellations.

Key Benefits:

    • Generous warranties: Enjoy up to 5 years of coverage on select EcoFlow products, with extension options available.
    • Effortless returns: Get a full refund within 30 days for unopened products.
    • Simple cancellations: Change your mind? Cancel within 24 hours of purchase.
    • Dedicated support: Our friendly team is always here to help with any questions.

Explore Your Options:

    • Warranty details: Download the full EcoFlow warranty policy for complete coverage information: EcoFlow Warranty Policy
    • Cancellation policy: Get the scoop on canceling orders before it's too late: [link].

Peace of mind is just a click away! Shop EcoFlow with confidence and experience the power of worry-free adventures.

Product Base Warranty Warranty Extension Total Warranty
DELTA Max (1600/2000) 24 12 (Registration required) 36
DELTA Pro 24 36 (Registration required) 60
RIVER Mini, RIVER, RIVER Max, RIVER Max Plus, RIVER Pro 24 N/A 24
RIVER Extra Battery, RIVER Pro Extra Battery 24 N/A 24
DELTA mini, DELTA 24 N/A 24
Smart Generator (Dual Fuel) 12 N/A 12
EcoFlow Solar Panels 10 years (Rigid), 3 years (Flexible) N/A 10 years (Rigid), 3 years (Flexible)
Wave Portable Air Conditioner 12 N/A 12
Wave Add-On Battery 12 N/A 12
Accessories 12 N/A 12
Smart Generator 12 N/A 12
Power Hub, Power Kits Console 12 N/A 12
RIVER 2, RIVER 2 Max, RIVER 2 Pro, DELTA 2, DELTA 2 Max 5 N/A 5
R600/R600 Max/R600 Pro/EF-1500* 36 N/A 36
BLADE 36 12 (Registration required) 48
GLACIER 12 12 (Registration required) 24
WAVE 2 12 12 (Registration required) 24
WAVE 2 Add-On Battery 24 N/A 24

Important Notes:

    • Cross-regional repair service is available with additional fees.
    • Full details and exclusions are covered in the respective policy documents.