EcoFlow Product Policies: Power Up Your Peace of Mind
EcoFlow Products SHIP FREE!
Rest assured, your EcoFlow adventure is backed by comprehensive warranties, hassle-free returns, and convenient cancellations.
Key Benefits:
- Generous warranties: Enjoy up to 5 years of coverage on select EcoFlow products, with extension options available.
- Effortless returns: Get a full refund within 30 days for unopened products.
- Simple cancellations: Change your mind? Cancel within 24 hours of purchase.
- Dedicated support: Our friendly team is always here to help with any questions.
Explore Your Options:
- Warranty details: Download the full EcoFlow warranty policy for complete coverage information: EcoFlow Warranty Policy
- Return and refund policy: See our clear guidelines for hassle-free returns: EcoFlow Return & Refund Policy
- Cancellation policy: Get the scoop on canceling orders before it's too late: [link].
Peace of mind is just a click away! Shop EcoFlow with confidence and experience the power of worry-free adventures.
| Product | Base Warranty | Warranty Extension | Total Warranty |
|---|---|---|---|
| DELTA Max (1600/2000) | 24 | 12 (Registration required) | 36 |
| DELTA Pro | 24 | 36 (Registration required) | 60 |
| RIVER Mini, RIVER, RIVER Max, RIVER Max Plus, RIVER Pro | 24 | N/A | 24 |
| RIVER Extra Battery, RIVER Pro Extra Battery | 24 | N/A | 24 |
| DELTA mini, DELTA | 24 | N/A | 24 |
| Smart Generator (Dual Fuel) | 12 | N/A | 12 |
| EcoFlow Solar Panels | 10 years (Rigid), 3 years (Flexible) | N/A | 10 years (Rigid), 3 years (Flexible) |
| Wave Portable Air Conditioner | 12 | N/A | 12 |
| Wave Add-On Battery | 12 | N/A | 12 |
| Accessories | 12 | N/A | 12 |
| Smart Generator | 12 | N/A | 12 |
| Power Hub, Power Kits Console | 12 | N/A | 12 |
| RIVER 2, RIVER 2 Max, RIVER 2 Pro, DELTA 2, DELTA 2 Max | 5 | N/A | 5 |
| R600/R600 Max/R600 Pro/EF-1500* | 36 | N/A | 36 |
| BLADE | 36 | 12 (Registration required) | 48 |
| GLACIER | 12 | 12 (Registration required) | 24 |
| WAVE 2 | 12 | 12 (Registration required) | 24 |
| WAVE 2 Add-On Battery | 24 | N/A | 24 |
Important Notes:
- Cross-regional repair service is available with additional fees.
- Full details and exclusions are covered in the respective policy documents.