- Description
- EcoFlow Product Policies
- Restful Roof Policies
The Smart Generator Adapter plugs into the Extra Battery Port of DELTA Pro or DELTA Pro Extra Battery to give you more charging options
Additional adapters are useful for charging DELTA Pro Extra Battery units.
*This adapter is necessary when the DELTA Pro is connected to the Smart Generator / Smart Generator (Dual Fuel).
EcoFlow Product Policies: Power Up Your Peace of Mind
EcoFlow Products SHIP FREE!
Rest assured, your EcoFlow adventure is backed by comprehensive warranties, hassle-free returns, and convenient cancellations.
Key Benefits:
- Generous warranties: Enjoy up to 5 years of coverage on select EcoFlow products, with extension options available.
- Effortless returns: Get a full refund within 30 days for unopened products.
- Simple cancellations: Change your mind? Cancel within 24 hours of purchase.
- Dedicated support: Our friendly team is always here to help with any questions.
Explore Your Options:
- Warranty details: Download the full EcoFlow warranty policy for complete coverage information: EcoFlow Warranty Policy
- Return and refund policy: See our clear guidelines for hassle-free returns: EcoFlow Return & Refund Policy
- Cancellation policy: Get the scoop on canceling orders before it's too late: [link].
Peace of mind is just a click away! Shop EcoFlow with confidence and experience the power of worry-free adventures.
Product | Base Warranty | Warranty Extension | Total Warranty |
---|---|---|---|
DELTA Max (1600/2000) | 24 | 12 (Registration required) | 36 |
DELTA Pro | 24 | 36 (Registration required) | 60 |
RIVER Mini, RIVER, RIVER Max, RIVER Max Plus, RIVER Pro | 24 | N/A | 24 |
RIVER Extra Battery, RIVER Pro Extra Battery | 24 | N/A | 24 |
DELTA mini, DELTA | 24 | N/A | 24 |
Smart Generator (Dual Fuel) | 12 | N/A | 12 |
EcoFlow Solar Panels | 10 years (Rigid), 3 years (Flexible) | N/A | 10 years (Rigid), 3 years (Flexible) |
Wave Portable Air Conditioner | 12 | N/A | 12 |
Wave Add-On Battery | 12 | N/A | 12 |
Accessories | 12 | N/A | 12 |
Smart Generator | 12 | N/A | 12 |
Power Hub, Power Kits Console | 12 | N/A | 12 |
RIVER 2, RIVER 2 Max, RIVER 2 Pro, DELTA 2, DELTA 2 Max | 5 | N/A | 5 |
R600/R600 Max/R600 Pro/EF-1500* | 36 | N/A | 36 |
BLADE | 36 | 12 (Registration required) | 48 |
GLACIER | 12 | 12 (Registration required) | 24 |
WAVE 2 | 12 | 12 (Registration required) | 24 |
WAVE 2 Add-On Battery | 24 | N/A | 24 |
Important Notes:
- Cross-regional repair service is available with additional fees.
- Full details and exclusions are covered in the respective policy documents.
Unleash Your Wanderlust: Flat Rates & Hidden Gems at Restful Roofs
Direct Shipping Savings: Get Closer to Wholesale Prices
At Restful Roofs, we're your adventure confidantes, hand-picking the finest kit while unlocking secret deals for your wildest escapes. Here's why you'll love shopping with us:
Free Shipping on EcoFlow, Zendure, and Overland Vehicle Systems: Get top brands delivered straight to your door, absolutely free within the contiguous US!
Transparent Flat Rates for Other Products: Enjoy affordable shipping based on product type, with rates clearly displayed at checkout.
- Rooftop Tents: $200
- Batteries: $50
- Awnings & Annexes: $35
- Portable Power: $30
- Coolers and Cargo Boxes: $30
- Winches, LED Lights, Solar Panels, Crossbars: $30
- Sleeping Gear, Water Storage: $15
- Small Parts and Accessories: $12
Dropship Advantage, Direct Savings: Many of our products ship directly from the manufacturer, allowing us to offer prices closer to wholesale. Message us for hidden discounts and score your best deal yet!
Remember: Not every whisper yields a hurricane, but we're always game to explore and try to sweeten the pot. Don't hesitate to reach out – your dream gear might be just a message away!
Unwavering Quality, Guaranteed
Your adventure deserves the best, which is why we offer a hassle-free return policy and a guarantee on all products:
Inspect Upon Delivery: Give your package a quick once-over. If anything looks amiss, note it with the delivery person.
Contact Us Right Away: We understand mishaps happen. Shoot us an email with photos of the damage and your order number to [customer support email].
Relax and Refuel: We'll get a replacement or repair on its way ASAP, free of charge for damaged or incorrect items.
A Word on Manufacturer Policies:
While we strive to provide clear and comprehensive information on warranties, return stipulations, and other policies for the products we offer, it's important to remember that some products may also be subject to the individual policies of their manufacturers.
To get the most complete understanding of a product's specific policies, we recommend visiting the manufacturer's website or contacting them directly. This will ensure you have all the information you need to make informed purchasing decisions.
Returns: 30 Days to Wander, Then Decide
Change of heart? No worries! You have 30 days to explore any unused item in its original packaging for a full refund, minus a 10% restocking fee. Just email us to get started.
Additional Notes:
- Free return shipping for damaged or incorrect items.
- Orders cancelled within 24 hours are exempt from return shipping fees.
- Some pre-owned or used items may have different return policies (details on product pages).
Adventure Awaits: Let's Unleash It Together!
With transparent shipping options, direct shipping savings, a dedication to hidden discounts, unwavering quality, and hassle-free returns, you can focus on what matters most - crafting your next epic escape. And if you ever have questions, our friendly customer support team is always just a message away.
We're not just selling gear, we're fueling your wanderlust one whispered deal at a time. So, what are you waiting for? Let's unleash your adventure together!